Hubspot Sales Outlook For Mac

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‎Feb 7, 20193:48 AM

Hi,

after setting up the Office 365 Plugin for email integration the hubspot plugin icon appears on the top right in outlook on mac. Afterwards I configured the connection to my email account in outlook. I got a confirmation that the connection was successful:

But after closing the window and restarting outlook in the right toolbar the connection is lost and I can see the button to start the configuration again.

On my hubspot web account the email connection is active/enabled:

So I'm able to send mails from hubspot. But at the moment my incoming mails and sent mails from outlook are not tracked.

Whats wrong with my outlook intergration? Looking forward for your help!

‎Feb 11, 20192:50 PM

Hi @alexanderdamm,

Based on what you are descibing it sounds like the issue is with your email extension.

I would recommend beginning by following the steps in this article or this resource depending on which extension you are using. I would also recommend ensuring your browser settings are set up properly within Internet Explorer.

If you are still stuck after that, can you please send along pictures of what you are seeing within your Outlook inbox?

Thank you,
Jenny

It also included Microsoft PowerPoint 98, Microsoft Word 98, and Microsoft Excel 98.Today, there’s very little difference between Microsoft Office for Mac and Microsoft Office for Windows.